An incident in the access control system is typically understood as an undesirable situation that occurs during the management and control of entry and exit in a specific system or area. It can involve issues related to fire, explosions, security, etc., posing risks and dangers to users.

Therefore, crisis management when unexpected incidents occur in the access control system is a crucial step in ensuring the security and safety of a building or area. This helps enhance response capabilities and management in emergency situations. Specifically:

  • Ensure security and safety: Prevent unauthorized individuals or threats from intruding or exploiting security vulnerabilities.
  • Protect vital information: Minimize the risk of data and important information loss.
  • Minimize damage and costs: Swiftly addressing incidents helps minimize property damage and related expenses
  • Maintain system performance: Immediate incident resolution helps maintain stable system performance.

Deeply aware of the urgency and importance of timely crisis handling, Duali’s access control system has paid special attention to this issue. Customers can easily handle problems through the web app, mobile app or the device’s automatic connection feature.

  1. Using the Web app: DuallMaster

When receiving notification of an incident, the manager can access the web app then select all the doors in the connected dangerous area and click on the door open/close option. At this time, all the doors selected above will be opened/closed, helping people easily escape or localize dangerous/incident areas.

2. Using the mobile app:

Similar to using the web app, in emergency situations, the manager can easily open/close doors through the mobile app.

3. Using the automatic feature:

Receive signals from the system and automatically open the door when there is a problem.

At that time, Duali’s reader device will be directly linked to sensors and all doors in the building area. When receiving an alarm signal from the sensor, the device will automatically activate the warning mode with a clear warning sound and automatically open all previously connected doors.

This function not only aims to effectively warn of danger but also facilitates the evacuation of people in the building.

In short, with Duali’s access control system, customers can minimize damage to people and property when incidents related to fire, explosion or illegal intrusion occur…  thanks to quick work. Activate emergency mode when an incident occurs.

If you are interested in the above solution, please contact us for detailed advice

Email: [email protected]/ Hotline: 0904 609 689